Returns & Exchanges

At The Washi Tape Shop, we want you to be completely satisfied with your creative supplies. If you are not happy with your purchase, you may return or exchange unopened items within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.

2

Prepare the Package

Carefully pack the unused washi tapes and stationery in their original packaging to ensure they are protected from damage during transit.

3

Ship the Items

Send your package using a trackable shipping service of your choice; please keep the tracking number for your records until the return is processed.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing